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Hi, we are a maternal health non profit operating in North Carolina (BirthCompass.org formerly COVID Moms Helpline, built by Jacaranda Health). We are looking to stand up a simple telehealth service with a small pool of clinical consultants (midwives, OBs) to provide some services for early pregnancy support for women (mostly a Medicaid population). Ideally we would like to have some flexibility in how we communicate (phone or video). We are looking for some advice and considerations on getting this started. A lot of the advice and resources we have encountered seem to be focused on helping existing providers/practices do telehealth visits. We are hoping to connect with someone to accelerate some of our learning on setup and testing. Some specific questions: 1. Can telehealth providers be set up as consultants rather than employees? And if so, any considerations to bear in mind? 2. What are the easiest/cheapest telehealth platforms to use out of the box to test a model? Some of our early thoughts on specifications include (a) voice as well as video, (b) easy sharing records with other providers / EMRs, (c) ability to integrate with our CRM or conversational platform (though not necessary). 3. Any virtual front office/medical assistant solutions you would recommend? Or insurance/billing startup solutions?Thank you for your time!

Forums Hi, we are a maternal health non profit operating in North Carolina (BirthCompass.org formerly COVID Moms Helpline, built by Jacaranda Health). We are looking to stand up a simple telehealth service with a small pool of clinical consultants (midwives, OBs) to provide some services for early pregnancy support for women (mostly a Medicaid population). Ideally we would like to have some flexibility in how we communicate (phone or video). We are looking for some advice and considerations on getting this started. A lot of the advice and resources we have encountered seem to be focused on helping existing providers/practices do telehealth visits. We are hoping to connect with someone to accelerate some of our learning on setup and testing. Some specific questions: 1. Can telehealth providers be set up as consultants rather than employees? And if so, any considerations to bear in mind? 2. What are the easiest/cheapest telehealth platforms to use out of the box to test a model? Some of our early thoughts on specifications include (a) voice as well as video, (b) easy sharing records with other providers / EMRs, (c) ability to integrate with our CRM or conversational platform (though not necessary). 3. Any virtual front office/medical assistant solutions you would recommend? Or insurance/billing startup solutions?Thank you for your time!

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